Customer Service Tech I

Installs, maintains, and repairs business and residential customer telephone, wiring and internet services, outside plant, and special circuits according to specifications. Handles routine and non-routine assignments. Communicates with customers regarding installation/repair. Promotes and sells company products and features based on customers? needs. Presents and conducts self in a professional manner; promotes positive company image to the public. Diagnoses, clears, and repairs outside plant facility troubles. Repairs cable cuts and damage. Performs minor central office tasks. Operates a variety of tools and devices including test equipment. Adheres to safety standards and regulations.
Safely operates and maintains clean and organized company service vehicle.
Minimum Qualifications (required)
Education: High School Diploma or Equivalent
Certification/License: Must maintain a valid driver's license and a safe driving record
Primary Location: US-Georgia-Commerce
Job Category: Field Operations
EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Windstream is a drug-free workplace.
Requisition ID: 18000804

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